The pace of change continues to accelerate with AI, automation and new technologies making old ways of managing network, system and service reliability obsolete. A new way to look at resilience planning for the future is needed.
Critical services used throughout businesses and society as a whole require access at all times with failures resulting in immediate business impact and life threatening consequences which demand improved availability and instantaneous response.
The news cycle and social media make any failures public at both speed and scale and any perceived failure can bring public scrutiny, external intervention and legal consequences such that proactive measures must be applied in order to be ready.
Networks that used to be for convenience have now become daily necessities with serious consequences for people, businesses and even life critical circumstances. A more in-depth and aggressive stance must be established in the processes and culture.
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